![]() If you need any further assistance, please contact our support team. Go to the Settings screen in the IPVanish app, select the General tab and set the option that suits your preferences. You can change the settings that determine how the IPVanish app reacts on close. If you see Request timed out, that means you can’t connect to this server. Check the icons and if you see IPVanish, right click to close. At the prompt, type ping followed by the address of the IPVanish server you’d like to connect to, i.e., ping and hit Enter. If you had already opened the IPVanish app and closed it, then it might be sent to the system tray (Hidden icons near the date and time lower right of the taskbar). ![]()
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